FAQ's

• How Soon Can You Deliver?

• FURNITURE

  Once all of your pieces are in stock, someone from our dispatch team will be in touch with you to confirm the delivery date and take any outstanding balance on your order. The delivery cannot take place until the order has been paid for in full.

  It usually takes approximately two weeks for delivery but please allow an extra few days around busy festive periods and Bank Holidays. If you live in a particularly rural area, it might take our delivery team a little bit longer to get to you but don’t worry, we will get there one way or another.

  All of our furniture is delivered by our own delivery team or a professional courier company specialising in furniture delivery.

  If for any reason the delivery cannot be made and an additional delivery has to take place, there would be a charge for the aborted delivery.

  ACCESSORIES

  Once your items are in stock, it will take approximately 3-5 working days for them to be delivered to you by an experienced courier company.

  A signature is required upon delivery. Please ensure you are personally present to accept the delivery or that you appoint a responsible person to do so in your absence.

• Will In Stock Items Arrive Sooner?

• Pieces that we currently have in stock will be labelled with an icon saying either ‘in stock’ or ‘quick dispatch’ but we always recommend contacting the store to check because stock levels change on a daily basis.

  If a piece is in stock, it usually takes approximately two weeks for delivery.

• What To Do If My Furniture Won’t Fit?

• It is your responsibility to inform us at the time of ordering if our delivery teams are likely to encounter difficulties when delivering to your home. Please also consider safe access to your chosen room and ensure that the route is clear.

  Taskers are only responsible for delivery to your front door and any costs incurred affecting delivery (i.e window removal) are not covered by Taskers or the courier company.

• What To Do If My Estimated Delivery Date Has Passed?

• In the majority of cases our deliveries are made on time (sometimes even early), but in the unfortunate event that your delivery is taking longer than expected, we apologise.

  We work hard to deliver all purchases on time but the delivery times we provide are only an estimate. We will always make every effort to keep you informed but if you’ve been waiting longer for your order than expected, please give our team a call on 01254 236262. They’ll be more than happy to provide you with an update.

  Please note: Taskers aren’t responsible for any direct or indirect loss due to delays from unforeseen circumstances outside of our control.

• What To Do If I Live Outside Of Mainland UK?

• We can, and do, undertake international deliveries. However, due to the complexities of international shipping, please contact web@taskers.com or call 01254 236262 for further information.

• What To Do With My Old Furniture?

• We recommend that you get in touch with the British Heart Foundation who will happily collect any unwanted, reusable furniture. For more information please visit the British Heart Foundation website.

  Or if you’d like, we can also arrange collection of any unwanted furniture for a small fee, please contact web@taskers.com or call 01254 236262 for further information.

• I Would Like More Information

• If there’s something you’d like to know that we haven’t covered here, please get in touch by emailing web@taskers.com or calling 01254 236262.